Office of Accountability and Oversight

Complaint Process

The Maryland-National Capital Park Police recognize the rights of all citizens to initiate a complaint concerning police practices and receive a fair, thorough and timely response. The Office of Accountability and Oversight ensures all elements of the citizens complaint process will be handled in a manner which protects the rights of the citizens and employees of The Maryland-National Capital Park Police.


All reports and accusations made against employees of the department undergo a complete investigation. Each investigation is conducted impartially and in detail to discern the facts and to properly record the findings for adjudication. The Office of Accountability and Oversight conducts scheduled audits and inspections to ensure compliance with department, state, and federal rules, procedures, and requirements.