Customer Satisfaction Survey

Customer Satisfaction Survey Form

Your input matters and your feedback helps to improve our customer service for every person we interact with!

1. Which service did you receive?

Please choose one from dropdown list.

2. How well did we meet your service needs overall?

On a scale of 1 to 5, with 5 being extremely satisfied, please rate your overall experience.

3. Which division(s) did you interact with?

Please choose all that apply.

4. How did you connect with the Planning Department?

Please choose one from dropdown list.

5. Which of these choices describes who you are?

Please choose all that apply.

On a scale of 1 to 5, with 5 stars being the best, please rate your experience with each of the following:

Staff courtesy

Staff knowledgeability

Wait time

Hours of operation

Office/virtual accommodations

All comments are kept anonymous unless you choose to be contacted by adding your information in the next section.

What can we do to improve your customer experience when interacting with the Planning Department?

Please provide your contact information if you would like us to contact you.

Name

First Last

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Phone

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Receive an email copy of this form

Yes, send a copy to the email address entered in the above form