Customer Satisfaction Survey

Customer Satisfaction Survey Form

Do you have two minutes?

Your input matters and your feedback helps to improve our customer service for every person we interact with!

Tell Us About Your Visit

Which service did you receive?

Please choose one from dropdown list.

How well did we meet your service needs overall?

On a scale of 1 to 5, with 5 being extremely satisfied, please rate your overall experience.

Which division(s) did you interact with?

Please choose all that apply.

I don’t know

Community Planning Division

Countywide Planning Division

Development Review Division/Planning Information Services

Information Management Division

Publications/Facilities/Office Services

Planning Director’s Office/Public Affairs

How did you connect with the Planning Department?

Please choose one from dropdown list.

Which of these choices describes who you are?

Please choose all that apply.

County property owner

County business owner

Employee of a business in the County

County resident

Consultant

Architect/Engineer

Realtor

Employee of another government agency

Other

Tell Us About Your Experience

On a scale of 1 to 5, with 5 stars being the best, please rate your experience with each of the following:

Staff courtesy

Staff knowledgeability

Wait time

Hours of operation

Office/virtual accommodations

Share Your Comments

All comments are kept anonymous unless you choose to be contacted by adding your information in the next section.

What can we do to improve your customer experience when interacting with the Planning Department?

Let's talk about it!

Please provide your contact information if you would like us to contact you.

Name

First Last

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Phone

CAPTCHA

Receive an email copy of this form

Yes, send a copy to the email address entered in the above form

Customer Satisfaction Survey